Are you a licenced company?

Yes. We are licenced by the Portuguese Tourism board with the number  – RNAVT 7884

Is your service available day and night?

Yes. We operate 24/7, all year round, including Christmas and bank holidays.

Are your prices fixed?

Yes. The prices are fixed for pre-booked transfers. However, any additional drops/ stops, pickups or diversions will be subjected to additional charges. You may also be charged if you have ordered an incorrect vehicle type.

We are travelling with children. Can you provide child/infant seats?

Yes. Child/ infant seats can be provided free of charge. Please request this at the time of booking and provide us with the ages of the children.

How do I find my driver at the airport?

Having cleared customs, you will be greeted by one of our drivers that will be waiting in the arrival hall of the terminal  with a sign with your name.

How do I pay for my booking?

Payment is made online using a valid debit or credit card. We accept PayPal, VISA Debit/Credit, MasterCard American Express and Maestro.
Alternatively, payment can be made in cash.

I've made an error in my booking. How can I fix it?

Please email with your booking reference number to amend the booking.

What if my flight is delayed?

Flight details are noted and monitored on the day of your arrival through live tracker. Our driver will enter the terminal 20 minutes after the flight has landed. 

Will I have to share the vehicle with anyone?

No. All bookings are for private transfers.

How do I know if my booking is confirmed?

Once you complete your reservation online, you will receive a confirmation email. 

I left an item in the car. How can I retrieve it?

Please call our office immediately on +351926942778

Alternatively, you can contact the driver directly using their contact information provided

What happens if I miss flight or flight is canceled?
Please call us on +351926942778 with your booking reference number to amend the booking
How can i leave a feedback/review?

Please use one of the links below.

Review Us on tripdadvisor

Review Us on Facebook